Privacy Policy
How Devcloudware collects, stores, and protects personal information related to technical analysis training enquiries and enrolments.
Data controller
Devcloudware controls personal information collected through https://devcloudware.digital and through lesson enrolments. Contact: info@devcloudware.digital · (02) 4023 8989 · 76 Arthur Street, Five Ways, New South Wales.
Information we collect
- Identity and contact details you submit (name, email, phone if provided)
- Enquiry content (lesson interest, preferred timeframes, message text)
- Booking and payment administration records when you enrol
- Technical logs such as IP address, browser type, and pages visited, where collected via essential or analytics cookies
We do not ask for trading account passwords, government ID numbers, or other sensitive financial credentials through the website form.
Purpose of processing
We use personal information to respond to enquiries, schedule lessons, deliver technical analysis training, issue invoices, improve the website, and meet legal record-keeping duties.
Retention
Enquiry records are typically kept for up to 24 months if you do not enrol. Enrolment and invoice records are retained for at least seven years where required for Australian tax and consumer law purposes, then securely deleted or anonymised when no longer needed.
Your rights
Subject to Australian privacy law, you may request access to the personal information we hold about you, correction of inaccurate data, or deletion where we have no lawful need to keep it. To exercise these rights, email info@devcloudware.digital. You may also complain to the Office of the Australian Information Commissioner if you are unsatisfied with our response.
International transfers
Our website hosting or email providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure comparable privacy protections apply.
Sharing
We do not sell personal information. We may share data with service providers who host email, scheduling, or accounting tools under confidentiality obligations, or when required by law.
Security
We use reasonable administrative and technical safeguards. No method of transmission over the internet is completely secure; please avoid sending unnecessary sensitive data by email.
Cookies
See our Cookie Policy for detail on cookie types and controls.
Updates
We may revise this policy by updating this page. The date of material changes will be reflected in site publication.